Shipping

Last updated: June 2026

At TE’ADORO COUTURE, we aim to deliver your order safely and efficiently so your special pieces arrive in perfect condition.

Please review our shipping policy below.

Domestic Shipping (Australia)

We currently ship Australia-wide only.

Standard Shipping

  • Flat rate: $11 AUD
  • FREE standard shipping on all orders over $150 AUD

Express Shipping

  • Flat rate: $15 AUD
  • Available on all orders regardless of order value

Shipping costs are calculated at checkout.


Processing Times

Orders are typically processed within 1–3 business days.

During high-volume periods, promotions, or new collection launches, processing times may be slightly longer.

Orders placed on weekends or public holidays will be processed on the next business day.


Delivery Timeframes

Estimated delivery times after dispatch:

Standard Shipping

  • Metro areas: 2–7 business days
  • Regional areas: 3–10 business days

Express Shipping

  • Metro areas: 1–3 business days
  • Regional areas: 2–5 business days

Please note these timeframes are estimates only and may vary.


Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details where applicable.

It is the customer’s responsibility to monitor tracking and ensure someone is available to receive the parcel if required.


Incorrect Shipping Details

Please ensure your shipping address is correct at checkout.

TE’ADORO COUTURE is not responsible for:

  • Incorrect addresses entered by customers
  • Lost parcels due to incorrect shipping information
  • Delays caused by failed delivery attempts

If a parcel is returned to us due to incorrect details, additional shipping charges may apply.


Delays

While we do our best to dispatch promptly, TE’ADORO COUTURE is not responsible for delays caused by:

  • Postal carriers
  • Public holidays
  • Weather events
  • Customs (for future international orders)
  • Other events beyond our control

Lost or Damaged Parcels

If your parcel arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist.

Claims for damaged deliveries should be made within 48 hours of receiving the parcel.


International Shipping

At this time, we ship within Australia only.

We are planning to expand internationally in the future. Once international shipping becomes available, this policy will be updated accordingly.


Contact

For shipping enquiries, please contact:

TE’ADORO COUTURE
Email: info@teadorocouture.com
Sydney, New South Wales, Australia